UM OAPS - Outstanding academic Papers by Students: Browsing DSpace

Browsing by Author Department of Management and Marketing

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Issue Date	Title	Author(s)
2017	Dealing with Bad Customers: A Study of Consequences of Customer Mistreatment and the Moderating Effects of Psychological Capital and Service Climate	CHAN, HIO HEI (陳曉希); Department of Management and Marketing; Faculty of Business Administration
2014	An Experimental Study of Production Information Order Effect on Product Evaluation	LAO, KIN NGAN (劉健雁); Department of Management and Marketing; Faculty of Business Administration
2015	Factors Affecting Turnover Intention of Aviation Security Guard	MAI, XIN (麥欣); Department of Management and Marketing; Faculty of Business Administration
2014-10-12	Friendliness, Helpfulness and Respectfulness: The Effect of Employee Attributes on Customer Satisfaction	YAN, LI (晏麗); Department of Management and Marketing; Faculty of Business Administration
2017	How CSR Affects Customer Trust, Brand Image and Behavioral Loyalty? An Empirical Study in Hotel Industry	LIN, XIAO QIAN (林曉倩); Department of Management and Marketing; Faculty of Business Administration
2019	Sleeping with work dirtiness: The moderating role of discrepancy between explicit and implicit job satisfaction on sleep quality and depersonalization	CHAN, I MAN; Department of Management and Marketing; Faculty of Business Administration

Showing results 1 to 6 of 6