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Issue Date	Title	Author(s)
2017	Dealing with Bad Customers: A Study of Consequences of Customer Mistreatment and the Moderating Effects of Psychological Capital and Service Climate	CHAN, HIO HEI (陳曉希); Department of Management and Marketing; Faculty of Business Administration
2017	How CSR Affects Customer Trust, Brand Image and Behavioral Loyalty? An Empirical Study in Hotel Industry	LIN, XIAO QIAN (林曉倩); Department of Management and Marketing; Faculty of Business Administration
2017	Attention and Retail Investors' Behavior in China	LEONG, HOK CHON (梁學秦); Department of Finance and Business Economics; Faculty of Business Administration